Testimonials
Customer Comment
I used the store located in Jonesboro, AR and wanted to send an email to the company of how satisfied I was with the service. I came in about 1 min. before closing with several packages to send. The people at the store still helped me with a smile. Other people came in right after me and they were also taken care of. I accidently left my bag of letters that I intended to drop at the post office (already stamped). Since it was Saturday afternoon, I had no choice but to call and leave a message about it that night. Before they were even opened on Monday, they called me to let me know that they also handle domestic mail and that they went ahead and mailed my letters for me on Saturday! I would NEVER get service like that from the Post Office (I know!), you will be getting more of my business and that of all the people I can recommend. Thank You for all your help!
I can't say enough great things about Tim and Dana at Pak Mail and their awesome customer service! I recently needed to ship an antique grandfather clock, an antique kitchen cabinet, my grandmother's rocker, antique dishes, very expensive crystal and several other smaller antiques and knick knacks from Jonesboro to Ft Lewis, Washington. I was very nervous about this, but Tim did an awesome job at putting my fears to rest. He came to the house to look at everything and explained in great detail about the crate and packing materials. He allowed me to drop things off several days early at my convenience and I even added more things the day the crate was going out and still no problem. Everything got to Washington perfect! I even had great customer service with the freight line company that shipped my crate. I would absolutely use Pak Mail in Jonesboro to ship anything anywhere! Friendly people and great customer service...a rarity in today's world! Truly an A+ experience!!!
